Terms And Conditions
BOOKING INFORMATION AND CONDITION ON RATES.
Rates includes all expenses for best available accommodation in the Hotels, Game lodges and camps, vehicle and Services of a professional driver/guide for the intended itinerary, entrance fees for National parks and Game Reserves. All expenses of personal nature such as visas, beverages, airport tax, tips etc are not included. Accommodation is based on two persons sharing a double,Single rooms or tripple room. Quoted prices are based on tariffs and exchange rates currently applicable and stipulated by property authorities and Government policy and are subject to alterations without notice.Incase of such occurrence,any increase in fee or decrease in fee will be passed on directly to the clients. Groups, Students and Families are subject to discounted quotations. Contact us for special rates.
PAYMENT FOR KENYA SAFARIS
Your contract for arrangements for services will become binding on receiving 45% deposit after which we shall issue a confirmation invoice. The balance must be received 15 days before the commencement of the safari. Payment in full is required where bookings are made less than 15 days before the safari begins.
PAYMENT FOR KENYA/TANZANIA COMBINED SAFARIS
A deposit of 45% is required at the time of booking. The balance is due 45 days before commencement of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation to enable us clear the Tanzania part in good time as per their contract terms and condition .
Transportation will be in 9-seater safari minibuses with pop-up roof and HF radio communications. 4WD vehicles will be provided according to the route and number of participants. The right is reserved to hire the services of sub-contractor. Professional English speaking driver guides are provided.
In the event of a cancellation, all monies received shall be refunded less the cost of cancellation fees levied by hotels or food expenses. Cancellations received sixty days or less prior to departure will be subject to the following forfeit fees: 60 – 30 days,30% of the safari cost; 29-15 days, 40% of the safari cost; less than 16 days, 50% of the safari cost. No refunds are given for: lost travel time or substitution of facilities and/or accommodations; itineraries amended after departure as a result of client’s inconviniences or delay.
We reserve the right to alter arrangements of the route or to cancel the operations of a scheduled safari should conditions necessitate. We also reserve the right to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
You are strongly advised to take adequate insurance cover, as we accept no responsibility for any personal illness, injury, delays, loss or damages from any cause whatsoever. We and our agents act only as agents of the passenger in all matters relating to safaris. The appropriate law of the country dictates our liability of passengers.
There is an airport departure tax determined by the airport authorities.
Tipping is at the discretion of the visitor.